Knowledgebase: How To...
Create a Ticket
Posted by - NA - on 17 December 2008 11:58 AM

Q: How do I create a ticket?

A: After logging on to support.convergesolve.com, select “Submit Ticket” (Fig 4).
    Select the appropriate category for the ticket (Fig 5)
    Enter the description of the issue (Fig 6) after which you will receive a confirmation email with the ticket details including a Ticket ID which can be used   totrack the progress of your issue. 

Fig 4


                Fig 5
 


                Fig 6

 


 

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